Hello fellow students!
Surely you already know how to create products, as well as different product types in WooCommerce. Once a customer makes a purchase, the order will be created in WooCommerce for you to manage. This article will show you how to manage orders for both managers and customers.
First, we go to a certain product we have created and buy that product. For example, I bought this product.
Then proceed to pay for the product, after payment, receive the order as follows. Customers need to remember the order number and email used to purchase to check the order later.
Check orders for admin
To, you go to menu WooCommerce > Orders . We will see a list of orders, including the order we have just placed with the status of Hold , meaning that the new order has not been processed. You click on this order.
You will see the order details. You can change the status of your order, according to specific actions. For example, switch to waiting for payment when the customer has not paid. Or switch to Processing , is waiting for the goods to be delivered. And so when the delivery is successful, you change the order status to Completed . Every time the status changes, the customer will receive an email notification.
Check orders for customers
First, go to the page creation section to create a new page called Order Tracking . The content you enter this WooCommerce shortcode in: [woocommerce_order_tracking]
Then, go to the browser and open this Order Tracking page, you will see a screen like this. Enter the order ID received at the time of purchase and the email used to pay the order. Click the Follow button .
You will receive the order details as you ordered, and include the status of the order as In Process.
summary
So you know how to check and manage orders, both for admins and customers. It’s easy, isn’t it?
