Facebook is the largest social network in the world. Surely many of your website visitors use Facebook.
Therefore, Facebook is an effective channel for interaction and customer support. It is faster and more convenient than traditional email communication.
In today’s post, I will show you how to add Facebook live chat in WordPress.
About the Facebook Live Chat plugin
Facebook Live Chat is a WordPress plugin that allows you to place a live chat box on your website. From there, customers can chat with you through Facebook Message.
This plugin is currently on sale for $18 on Codecanyon, the largest WordPress plugin marketplace in the world.
Outstanding features of the plugin
- Chat with customers at any time
- Keep unlimited chat history
- Simple installation without Facebook ID
- Increase likes for Fanpage.
Note : Currently Facebook does not allow real time chat on the website. Perhaps the reason Facebook wants everyone to use its Facebook messenger app.
How to use the plugin.
First, you need to install the plugin. For details on how to install you refer to your plugin installation guide .
Once the plugin is activated, go to Settings -> Facebook Live Chat.
You will see many options like below:
By default the plugin is Enabled. You just need to enter the fanpage URL address in the Your Facebook Fanpage URL field .
Next you adjust the display place as you like. Finally, you visit the website to test it. The interface of Facebook Live Chat will look like this:
Hope the article helps you know how to add Facebook Live Chat to your website. If you know a good way to add Facebook Live Chat, please share in the comments section below.
